On Tuesday, Lorillard Tobacco notified the New Hampshire Attorney General’s Office that its benefits consultant, Towers Watson, had notified the company that two DVDs containing employee data were lost in transit on or about February 2. Lorillard’s Vice-President of Human Resources, William G. Crump, explained:
The package was lost after being picked up from the Towers Watson’s office by the building’s managed mailroom staff for transfer to a nationally recognized delivery service. Contrary to the security policies maintained by Lorillard and by Towers Watson, the service provider did not encrypt the DVDs or the files stored on them.
The personal information on the DVDs included names, addresses, dates of birth, and Social Security numbers of an unspecified number of employees.