Blue Shield of California is notifying some agents that their Tax Identification Numbers – which are often the agents’ Social Security Numbers – were accidentally disclosed to some of the agents’ clients who attempted to pay their bills online.
In a letter dated today, BSC writes that the problem with SSN exposure existed between December 20, 2013 and January 16, 2014, but that the SSN were not presented in a format that would make the number immediately recognizable as a Social Security number. Nor, writes, BSC, do they have indication of misuse of the agents’ names and SSN.
To assist their agents, BSC offered them a year of free credit monitoring with Experian.