Chandra R Srikanth reports:
Nasdaq-listed outsourcing firm EXL Services has lost a key client due to breach of confidential client data by a few of its employees, a development that will impact its revenues and raise larger questions on data security.
[…]
EXL further said that Travelers was ending the contract because it failed to comply with the provisions of the agreement in handling client information.
“The termination arose from an incident where company employees, who have since been terminated, shared a procedural document externally in violation of the company’s strict client confidentiality policies.
Read more on The Economic Times.