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Pentel online store hacked; customer credit card data accessed

Posted on March 11, 2009 by Dissent

Pentel customers who ordered online at www.pentelstore.com were recently notified that hackers accessed their personal information and credit card information.

By letter dated March 3 to the New Hampshire Attorney General, the pen manufacturer reported (pdf) that on January 20, its web maintainer and server host notified them that between December 11, 2008, and January 20, 2009, unidentified person(s) gained unauthorized access to to the online store database and accessed personal information on 2,076 customers including name, billing address, email address, billing phone number, credit card number, expiration date and CV2 credit card security code.

Pentel notified customers by letter on February 19, after arranging for free services for them through Kroll.

Category: Breach IncidentsBusiness SectorHackSubcontractorU.S.

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