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Met Life fax malfunction misdirects personal info

Posted on March 31, 2009 by Dissent

Metropolitan Life Insurance (Met Life) has notified (pdf) the Maryland Attorney General’s Office that for about two days in January, their electronic fax server malfunctioned after they had uploaded a software patch.  As a result, personal information on some customers — including names, addresses, and Social Security numbers — was misdirected to other fax numbers.

The company is offering affected customers 24 months of free credit monitoring services.

Category: Breach IncidentsBusiness SectorExposureOtherPaperU.S.

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