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UK: Social services' apology after patient details faxed in error

Posted on September 7, 2009 by Dissent

The social services department at Bath and North East Somerset Council has been forced to apologise for a series of blunders which left a number of vulnerable people open to being targeted by thieves and conmen.

The apology comes after the Somerset Guardian was handed sheets of confidential information about people under the care of adult social services that had been sent in error to a fax machine in someone’s home.

The recipient of the erroneous faxes, who does not want to be named, said that the same thing has happened on three separate occasions in the past year and this time he refused to be silenced by the council – who had previously told him not to approach the media about their gaff.

Read more on ThisIsSomerset.co.uk

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