DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

Postal inspectors uncover MassMutual customer data during ID theft investigation

Posted on September 15, 2009 by Dissent

Massachusetts Mutual Life Insurance Company (“MassMutual”) recently discovered that an insider had printouts of customer data that might have been used for fraudulent purposes.

In a notification letter [pdf] to the New Hampshire Attorney General’s Office dated September 8, MassMutual Financial Group reported that they had been advised on August 3 by the U.S. Postal Inspection Service that during the course of an ID theft investigation, the Service had

… discovered documents containing the personal information of certain MassMutual customers in an envelope bearing MassMutual’s logo. The Service advised that they had reason to believe that at least some of this personal information had been used for fraudulent purposes. On August 5, 2009, the Service requested, verbally and in writing, that MassMutual delay notification to impacted individuals in order to prevent a compromise of the Service’s investigation.

The documents recovered by the Service appear to be “screen prints” from one of MassMutual ‘s administrative platforms and such documents contained, among other things, individual customer: (i) first and last name; (ii) address, (iii) Social Security number; and (iv) what appear to be financial account number(s). Each screen print also contained a unique identifier for the MassMutual employee who had access to the system at the time the document was printed. All reviewed “screen prints” appear to have been generated by one individual, who left MassMutual ‘s employ in March of 2008.

According to the company, 73 individuals were impacted by the incident, but the company:

… has determined that no fraudulent or suspicious transactions appear to have occurred with respect to the accounts of the customers whose information was compromised by this incident. MassMutual has placed internal warning codes and security measures on these accounts in the event that any transactions are requested in these accounts MassMutual intends to offer the impacted customers reimbursement for costs related to fraud monitoring programs and credit reports.

Category: Business SectorInsiderOf NotePaperTheftU.S.

Post navigation

← Heartland CEO: Credit Card Encryption Needed
Merrill Lynch sues three alleged phishers →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Dutch Government: More forms of espionage to be a criminal offence from 15 May onwards
  • B.C. health authority faces class-action lawsuit over 2009 data breach (1)
  • Private Industry Notification: Silent Ransom Group Targeting Law Firms
  • Data Breach Lawsuits Against Chord Specialty Dental Partners Consolidated
  • PA: York County alerts residents of potential data breach
  • FTC Finalizes Order with GoDaddy over Data Security Failures
  • Hacker steals $223 million in Cetus Protocol cryptocurrency heist
  • Operation ENDGAME strikes again: the ransomware kill chain broken at its source
  • Mysterious Database of 184 Million Records Exposes Vast Array of Login Credentials
  • Mysterious hacking group Careto was run by the Spanish government, sources say

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Period Tracking App Users Win Class Status in Google, Meta Suit
  • AI: the Italian Supervisory Authority fines Luka, the U.S. company behind chatbot “Replika,” 5 Million €
  • D.C. Federal Court Rules Termination of Democrat PCLOB Members Is Unlawful
  • Meta may continue to train AI with user data, German court says
  • Widow of slain Saudi journalist can’t pursue surveillance claims against Israeli spyware firm
  • Researchers Scrape 2 Billion Discord Messages and Publish Them Online
  • GDPR is cracking: Brussels rewrites its prized privacy law

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.