Jaclyn Cashman reports:
“MassMutual can confirm that, despite comprehensive procedures and diligent practices to protect confidential and private data concerning employees at MassMutual and several of its subsidiaries, a limited amount of personal employee information maintained in a database by an outside vendor (engaged by the company) may have been subject to unauthorized access. However, the vendor engaged a highly respected forensics team to investigate, and at this time we believe that no misuse of the information or fraudulent activity involving the data has occurred. This database does not include any client or field representative information of any type; it also did not contain personal Social Security or bank account information. Importantly, as a precautionary measure we have taken swift and prudent measures to further protect these employees through actions that include timely notice and detailed information, as well as a free subscription provided by the vendor for credit monitoring services. The company is also working closely with the vendor to ensure every measure is taken to fully resolve this situation and to better prevent this from happening in the future.”
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This is the second breach reported by MassMutual in recent months. In September, the insurance company reported that it had been informed that customer data had been found in the possession of someone during an ID theft investigation by the U.S. Postal Inspection Service. In that case, however, Social Security numbers were involved and the authorities suspected that at least some of the information had been used for fraudulent purposes, although the company found no such evidence in their own investigation.