The Insurance Council of British Columbia, which licenses and regulates the province’s insurance agents, salespersons and adjusters, says it is concerned about the number of breaches in confidentiality it has encountered over the last 12 to 18 months.
“Licensees handle and have access to a large amount of confidential information and their clients depend upon their discretion when providing such information,” Council chairperson Graham Calder wrote in a message posted on the council’s Web site. “Council has seen an increase in licensees who have accessed confidential information for personal gain or benefit.
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