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AU: NSW Health to review privacy policy for insurers' lawyers

Posted on November 24, 2009 by Dissent

Joel Gibson reports:

The NSW Health department is likely to review its privacy policies after a number of complaints about solicitors for insurers seeking irrelevant medical records from claimants, a source familiar with the department’s privacy policy said.

A review of the department’s privacy manual will address the issue amid fears that the forms can lead to the incorrect provision of information by doctors, the source said.

The Herald reported on Monday the story of a Randwick woman who has spent five years battling GIO General Ltd over a CTP insurance claim for injuries she suffered when hit by a car.

The insurers’ lawyers want access to all her medical records to assess the claim, but she wants her doctors to release only relevant files, fearing the exposure of sensitive notes about a sexual assault.

Read more in the Brisbane Times.

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