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Time employee fired for misusing customer data

Posted on January 16, 2010 by Dissent

On January 4, Time Inc. alerted the New Hampshire Attorney General’s Office that a customer service employee in Florida may have misused customer credit card data provided by several customers as part of their calls to customer service.

The employee was terminated, and Time reported the matter to law enforcement.

On December 31, Time sent written notifications to all customers who provided their credit card data to that customer service center, even those where there was no indication that the data had been misused.

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