Statement from Capital Health:
This week Capital Health is contacting 105 people whose personal health information was inappropriately accessed by a former employee. Everyone who is affected will hear directly from Capital Health and we will be available to discuss the details of these breaches of confidentiality with them.
Capital Health identified these breaches during an extensive audit of the activities of this individual, who was previously found to have inappropriately accessed the information of 15 others.
We apologize to all of those people whose private information was viewed and to the community at large.
Capital Health firmly believes that our obligation to keep patient information confidential is fundamental to the relationship of trust that is required to provide the best patient care. We take these matters very seriously. Access to information for certain roles in the organization is important to allow us to continue to provide the care we need to our patients.
We are extremely disappointed that these breaches occurred. As an organization, we value integrity and accountability and we remain confident in the ethical practices of employees throughout our organization. With rare exception, our confidence is rewarded.
Capital Health has the ability to audit access to electronic patient information and does so. We are also in the process of implementing software called Fairwarning that will enhance our ability to conduct audits.
Click here for more information on access to personal health information and safeguards.
Catherine Gaulton
Vice President Performance Excellence and General Counsel