DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

ICS Collection Service, Inc. press release on data breach affecting University of Chicago Physicians Group patients

Posted on September 7, 2013 by Dissent

ICS Collection Service, Inc. (“ICS”) is a debt collection agency specializing in recovering aged debt from individuals (“debtors”) on behalf of healthcare and commercial entities (“clients” or “creditors”), including University of Chicago Physicians Group (“UCPG”). ICS had previously contracted with UCPG for collection and address verification services.  While the contract had been terminated before the potential breach occurred, ICS had retained data on 1,344 patient claims that were active at the time the contract was terminated.

On July 9, 2013, ICS received a report that a website user was able to view certain sensitive information relating to other debtors while on the debtor page of its website.  While the investigation is ongoing, it currently appears that this website user viewed protected health information including names, addresses, and, in some cases, Social Security numbers, dates of birth, responsible party names, responsible party addresses, insurance payment and dates, insurance company names, insurance policy numbers, procedure and diagnosis codes and descriptions, dates of service, and treating physician names relating to certain UCPG patients.

When ICS received this report, we commenced an internal investigation.  We also contacted our third-party website and software vendors, corrected the security setting and disabled access to the page on our website utilized by debtors to make payments and other account adjustments.  We retained independent, third-party forensic experts to assist with our investigation.  ICS reported this incident to the Federal Bureau of Investigation.  ICS also retained privacy and data security legal counsel to assist in its investigation of, and response to, the incident.

This notice is being provided pursuant to the data event notification requirements of the U.S. Department of Health and Human Services and the State of Illinois.  In addition to issuing this press release, ICS is providing written notice to those current and former debtors for whom it has current or sufficient contact information.

ICS is unaware of any attempted or actual misuse of the data stored in the database.  Nevertheless, ICS is offering credit monitoring and identity theft consultation services to affected debtors, at no cost, for one year.  Affected debtors are also being offered additional information on protecting oneself from identity theft and fraud.

ICS is providing a privacy phone line for individuals seeking additional information regarding this incident, including whether their protected health information was stored on the database.  The privacy phone line operates, toll-free, at 1-877-322-8228 between 8:00 a.m. and 8:00 p.m. Central time, Monday through Friday.

SOURCE ICS Collection Service, Inc., via PRNewswire.

It is not clear whether any other clients may have been affected by the same security flaw. PHIprivacy.net has sent an inquiry to ICS Collection Service to inquire.

Related posts:

  • More on the Independence Care System laptop theft
Category: Health Data

Post navigation

← Failure to encrypt results in EPIC breach
AnonGhost 165k Israel Leak insight, Leak looks FAKE →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Texas Centers for Infectious Disease Associates Notifies Individuals of Data Breach in 2024
  • Battlefords Union Hospitals notifies patients of employee snooping in their records
  • Alert: Scattered Spider has added North American airline and transportation organizations to their target list
  • Northern Light Health patients affected by security incident at Compumedics; 10 healthcare entities affected
  • Privacy commissioner reviewing reported Ontario Health atHome data breach
  • CMS warns Medicare providers of fraud scheme
  • Ex-student charged with wave of cyber attacks on Sydney uni
  • Detaining Hackers Before the Crime? Tamil Nadu’s Supreme Court Approves Preventive Custody for Cyber Offenders
  • Potential Cyberattack Scrambles Columbia University Computer Systems
  • 222,000 customer records allegedly from Manhattan Parking Group leaked

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Germany Wants Apple, Google to Remove DeepSeek From Their App Stores
  • Supreme Court upholds Texas law requiring age verification on porn sites
  • Justices nix Medicaid ‘right’ to choose doctor, defunding Planned Parenthood in South Carolina
  • European Commission publishes its plan to enable more effective law enforcement access to data
  • Sacred Secrets: The Biblical Case for Privacy and Data Protection
  • Microsoft’s Departing Privacy Chief Calls for Regulator Outreach
  • Nestle USA Settles Suit Over Job-Application Medical Questions

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.