DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

JPMorgan email notification to customers

Posted on October 3, 2014 by Dissent

Well, I nearly trashed this email as spam because the sender showed as “Gregory Quental,” with a subject line “Important update on cyber security.” I’m glad I looked at it, though, as it was a message from JPMorgan about their breach:

As you may know, Chase recently was the victim of a sophisticated cyber attack. Since then, we have been conducting a comprehensive investigation of the incident and have found no evidence that client account information was compromised.

Our detailed review has found no evidence that account numbers, passwords, dates of birth and Social Security numbers were compromised. We therefore do not believe you need to take any action related to your account. The information that was compromised was contact information — names, addresses, phone numbers and email addresses for users of Chase.com, J.P. Morgan Online, Chase Mobile and J.P. Morgan Mobile, as well as internal JPMorgan Chase information relating to such users.

We want to assure you that we take this incident very seriously, and have no evidence that the attackers are still in our systems. These kinds of attacks are frequent, and while this one was sophisticated, we stopped it and continue to invest in preventing future attacks. It is important to note that we have not seen any unusual fraud activity across all of our accounts, and you are not liable for any unauthorized transactions on your account that you promptly alert us to.

We regret this incident happened. As always, your J.P. Morgan advisor and client service team are available to discuss any questions or concerns.

Sincerely,

Gregory Quental
Chief Executive Officer
J.P. Morgan Securities

Related posts:

  • JPMorgan Chase breach update: pile on…
  • Louisiana Agencies Notified of Breach Across Certain JPMorgan Chase Systems; Breach Not Confined to Louisiana (Update1)
  • States settle with Morgan Stanley for $6.5 million over data security incidents
Category: Breach IncidentsFinancial Sector

Post navigation

← UPDATE: JP Morgan reveals data breach affected 76 million households and 7 million small businesses
On Accuracy in Cybersecurity →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Swiss Health Foundation Radix Hit by Cyberattack Affecting Federal Data
  • Russian hackers get 7 and 5 years in prison for large-scale cyber attacks with ransomware, over 60 million euros in bitcoins seized
  • Bolton Walk-In Clinic patient data leak locked down (finally!)
  • 50 Customers of French Bank Hit by Insider SIM Swap Scam
  • Ontario health agency atHome ordered to inform 200,000 patients of March data breach
  • Fact-Checking Claims By Cybernews: The 16 Billion Record Data Breach That Wasn’t
  • Horizon Healthcare RCM discloses ransomware attack in December
  • Disgruntled IT Worker Jailed for Cyber Attack, Huddersfield
  • Hacker helped kill FBI sources, witnesses in El Chapo case, according to watchdog report
  • Texas Centers for Infectious Disease Associates Notifies Individuals of Data Breach in 2024

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • The Trump administration is building a national citizenship data system
  • Supreme Court Decision on Age Verification Tramples Free Speech and Undermines Privacy
  • New Jersey Issues Draft Privacy Regulations: The New
  • Hacker helped kill FBI sources, witnesses in El Chapo case, according to watchdog report
  • Germany Wants Apple, Google to Remove DeepSeek From Their App Stores
  • Supreme Court upholds Texas law requiring age verification on porn sites
  • Justices nix Medicaid ‘right’ to choose doctor, defunding Planned Parenthood in South Carolina

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.