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PA: One Lincoln Restaurant customers’ data compromised by Backoff malware

Posted on December 20, 2014 by Dissent

The Gettysburg Times reports:

Those who paid for meals at Gettysburg Hotel’s One Lincoln Restaurant using a credit card between June 2 and July 31 may have had their data compromised, according to a news release from the hotel.

Delaware Business Systems, the hotel’s point-of-sale vendor, told the restaurant on Aug. 6 that the “Back-off” malicious software virus had been placed on the hotel’s system.

[…]

If you look very carefully on One Lincoln’s web site, you’ll see a link in the footer to “Payment Card Notice.” The notice reads:

To Our Customers:

One Lincoln (the “Restaurant”) is providing this notification pursuant to Pennsylvania’s Breach of Personal Information Notification Act, 73 Pa. C.S. § 2301, et seq. and Maryland Personal Information Protection Act, Md. Code Com. Law §§ 14-3501 et seq.

The Restaurant learned that, on or about June 2, 2014, malware was installed on portions of its point of sale (“POS”) system by unauthorized person(s) which resulted in a security breach of certain personal information of Restaurant customers. On July 31, 2014, the Restaurant was alerted by its POS service provider of the malware and it was removed immediately.

As a result, from June 2, 2014 to July 31, 2014, the individual(s) who installed the malware may have obtained certain payment card information of customers who dined in the restaurant during that time period and used their credit card to pay for the meal. According to a notice issued by the U.S. Department of Homeland Security (https://www.us-cert.gov/ncas/alerts/TA14-212A), the “Back Off” malware targeted point of sales systems on a national level and has the ability to exfiltrate certain personal information from the credit card, such as names and account information, prior to it being encrypted. The breached data may have included customer names, account numbers, CVV security codes, and card expiration dates. No other personal information of customers (such as addresses, email addresses, social security numbers, or account PIN numbers) was compromised.

Upon being alerted to the presence of the malware, the Restaurant took immediate steps to eliminate the breach and protect its customers’ personal information by (1) immediately bringing in an expert forensic firm to analyze the system and the intrusion, and then deactivate and remove the malware; (2) cooperating with law enforcement to investigate the theft and misuse of computerized credit card information; (3) working with its POS system vendor to better protect the system from other intruders; and (4) taking steps to enhance and bolster its security systems.

Please note that this malware breach was exclusive to One Lincoln Restaurant.

Since the Restaurant is unable to identify all those customers whose credit card information may have been compromised as a result of this incident, we are providing this notification on the One Lincoln website (www.onelincoln.net) so that any past Restaurant customer can take appropriate action, in conjunction with our efforts, to minimize or eliminate potential harm if you believe your personal information was comprised.

[…]

Frankly, the link to the notice is so tiny that I doubt any past customer would even notice it. If this is their substitute notice, how about a more conspicuously placed and larger font link to “Notice of Payment Card Breach.” ?  

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