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London’s new online appeals service suffers data protection breach

Posted on August 18, 2015 by Dissent

Deniz Huseyin reports:

London Tribunals’ online appeals service had to be temporarily shut down last month after a data protection flaw was discovered by a parking campaigner. The shutdown happened 10 days after the online service switched to a new system when Northgate Public Services replaced Capita as the London Tribunals contractor, appointed by London Councils.

The data protection breach occurred on 27 July after Edward Williams, a member of parking campaign group NoToMob, accessed the online service to track a case on behalf of an appellant.

Williams found he was able to gain access to the appellant’s home address and phone number after keying in the appeal number, car registration, penalty charge notice number and the appellant’s surname.

[…]

London Tribunals is the new name for Parking and Traffic Appeals Service (PATAS). The service still supports two separate teams, which have been renamed Environment & Traffic Adjudicators and Road User Charging Adjudicators.

Read more on TransportXtra.

h/t, VCDB

Category: ExposureGovernment SectorNon-U.S.Subcontractor

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