DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

MacKeeper leak of 13M customers’ data acknowledged by Kromtech

Posted on December 14, 2015 by Dissent

Earlier today, I had mentioned a leak that Chris Vickery uncovered that involved over 13 million customers or users of MacKeeper, but now a bunch of reporters have reported on that leak in more depth.

To their credit, Kromtech issued a disclosure statement about the leak, which was posted on MacKeeper:

MacKeeper Security Advisory

Kromtech is aware of a potential vulnerability in access to our data storage system.

We are grateful to the security researcher Chris Vickery who identified this issue without disclosing any technical details for public use. We fixed this error within hours of the discovery. Analysis of our data storage system shows only one individual gained access performed by the security researcher himself. We have been in communication with Chris and he has not shared or used the data inappropriately.

Our customer’s private information and data protection is our highest priority.

All customer credit card and payment information is processed by a 3rd party merchant and was never at risk. Billing information is not transmitted or stored on any of our servers. We do not collect any sensitive personal information of our customers. The only customer information we retain are name, products ordered, license information, public ip address and their user credentials such as product specific usernames, password hashes for the customer’s web admin account where they can manage subscriptions, support, and product licenses.

We will continue to take every possible step to protect the data of our customers from the evolving cyber threats that companies both large and small face on a daily basis. The privacy and security of our clients’ information remains our top priority and from the moment we were aware of the access, we immediately took several proactive steps to identify and correct the issue.http://www.databreaches.net/wp-admin/edit.php

These steps include launching a comprehensive internal review to identify the scope of the event and additional necessary security measures.  Our customers security and protection will always come first and we will continue to invest in the latest cyber security technologies.

We want to offer a special ‘Thank you’ to security researcher Chris Vickery for identifying the security breach attempt so that we could stop it before anyone was harmed.

Here are some links where you can find coverage:

  • MacKeeper hacked: 13 million account details exposed (Macworld)
  • MacKeeper Leaks 13 Million Mac Owners’ Data, Leaves Passwords Open To Easy Cracking (Thomas Fox-Brewster, Forbes)
  • 13 Million MacKeeper Users Exposed (Brian Krebs)
Category: Business SectorExposureU.S.

Post navigation

← KY: Child identity theft legislation pre-filed in House
University of Washington Medicine Pays $750,000 to Settle HHS Charges Relating to Organization-Wide Risk Assessment →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Central Maine Healthcare tackles suspected cybersecurity issue; hospitals remain open
  • Cartier Data Breach: Luxury Retailer Warns Customers that Personal Data Was Exposed
  • Beyond the Pond Phish: Unraveling Lazarus Group’s Evolving Tactics
  • Akira doesn’t keep its promises to victims — SuspectFile
  • Fraudsters, murderers, students: who the GRU assembled a team of hacker provocateurs from and why it failed
  • Order of Psychologists of Lombardy fined 30,000 € for inadequate data security protection and detection following ransomware attack
  • Lower Merion School District says a data breach was caused by a computer glitch (1)
  • After $1 Million Ransom Demand, Virgin Islands Lottery Restores Operations Without Paying Hackers
  • Junior Defence Contractor Arrested For Leaking Indian Naval Secrets To Suspected Pakistani Spies
  • Mysterious leaker GangExposed outs Conti kingpins in massive ransomware data dump

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Stewart Baker vs. Orin Kerr on “The Digital Fourth Amendment”
  • Fears Grow Over ICE’s Reach Into Schools
  • Resource: HoganLovells Asia-Pacific Data, Privacy and Cybersecurity Guide 2025
  • She Got an Abortion. So A Texas Cop Used 83,000 Cameras to Track Her Down.
  • Why AI May Be Listening In on Your Next Doctor’s Appointment
  • Watch out for activist judges trying to deprive us of our rights to safe reproductive healthcare
  • Nebraska Bans Minor Social Media Accounts Without Parental Consent

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.