DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

MacKeeper leak of 13M customers’ data acknowledged by Kromtech

Posted on December 14, 2015 by Dissent

Earlier today, I had mentioned a leak that Chris Vickery uncovered that involved over 13 million customers or users of MacKeeper, but now a bunch of reporters have reported on that leak in more depth.

To their credit, Kromtech issued a disclosure statement about the leak, which was posted on MacKeeper:

MacKeeper Security Advisory

Kromtech is aware of a potential vulnerability in access to our data storage system.

We are grateful to the security researcher Chris Vickery who identified this issue without disclosing any technical details for public use. We fixed this error within hours of the discovery. Analysis of our data storage system shows only one individual gained access performed by the security researcher himself. We have been in communication with Chris and he has not shared or used the data inappropriately.

Our customer’s private information and data protection is our highest priority.

All customer credit card and payment information is processed by a 3rd party merchant and was never at risk. Billing information is not transmitted or stored on any of our servers. We do not collect any sensitive personal information of our customers. The only customer information we retain are name, products ordered, license information, public ip address and their user credentials such as product specific usernames, password hashes for the customer’s web admin account where they can manage subscriptions, support, and product licenses.

We will continue to take every possible step to protect the data of our customers from the evolving cyber threats that companies both large and small face on a daily basis. The privacy and security of our clients’ information remains our top priority and from the moment we were aware of the access, we immediately took several proactive steps to identify and correct the issue.http://www.databreaches.net/wp-admin/edit.php

These steps include launching a comprehensive internal review to identify the scope of the event and additional necessary security measures.  Our customers security and protection will always come first and we will continue to invest in the latest cyber security technologies.

We want to offer a special ‘Thank you’ to security researcher Chris Vickery for identifying the security breach attempt so that we could stop it before anyone was harmed.

Here are some links where you can find coverage:

  • MacKeeper hacked: 13 million account details exposed (Macworld)
  • MacKeeper Leaks 13 Million Mac Owners’ Data, Leaves Passwords Open To Easy Cracking (Thomas Fox-Brewster, Forbes)
  • 13 Million MacKeeper Users Exposed (Brian Krebs)

Related:

  • US company with access to biggest telecom firms uncovers breach by nation-state hackers
  • UK: FCA fines former employee of Virgin Media O2 for data protection breach
  • The 4TB time bomb: when EY's cloud went public (and what it taught us)
  • Another plastic surgery practice fell prey to a cyberattack that acquired patient photos and info
  • NY: Gloversville hit by ransomware attack, paid ransom
  • ModMed revealed they were victims of a cyberattack in July. Then some data showed up for sale.
Category: Business SectorExposureU.S.

Post navigation

← KY: Child identity theft legislation pre-filed in House
University of Washington Medicine Pays $750,000 to Settle HHS Charges Relating to Organization-Wide Risk Assessment →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Washington Post hack exposes personal data of John Bolton, almost 10,000 others
  • Draft UK Cyber Security and Resilience Bill Enters UK Parliament
  • Suspected Russian hacker reportedly detained in Thailand, faces possible US extradition
  • Did you hear the one about the ransom victim who made a ransom installment payment after they were told that it wouldn’t be accepted?
  • District of Massachusetts Allows Higher-Ed Student Data Breach Claims to Survive
  • End of the game for cybercrime infrastructure: 1025 servers taken down
  • Doctor Alliance Data Breach: 353GB of Patient Files Allegedly Compromised, Ransom Demanded
  • St. Thomas Brushed Off Red Flags Before Dark-Web Data Dump Rocks Houston
  • A Wiltshire police breach posed possible safety concerns for violent crime victims as well as prison officers
  • Amendment 13 is gamechanger on data security enforcement in Israel

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Maryland Privacy Crackdown Raises Bar for Disclosure Compliance
  • Lawmakers Warn Governors About Sharing Drivers’ Data with Federal Government
  • As shoplifting surges, British retailers roll out ‘invasive’ facial recognition tools
  • Data broker Kochava agrees to change business practices to settle lawsuit
  • Amendment 13 is gamechanger on data security enforcement in Israel

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net
Security Issue: security[at]databreaches.net
Mastodon: Infosec.Exchange/@PogoWasRight
Signal: +1 516-776-7756
DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.