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Surgical Dermatology Group notifies patients after TekLinks hacked

Posted on August 12, 2017 by Dissent

From their web site:

On June 7, 2017, Surgical Dermatology Group in Birmingham, Alabama (“SDG”) received notice from its cloud hosting and server management provider, TekLinks, Inc., of a security breach at its Birmingham facility that hosts our server. We immediately initiated an investigation and learned that external hackers had gained access to our server possibly as far back as March 23, 2017. TekLinks has assured us that all unauthorized access was terminated on May 1, 2017 and that monitoring by TekLinks from April 22, 2017 through May 1, 2017 showed no further malicious activity during that time period. SDG has worked with the assistance of third-party forensic investigators to determine the full nature and scope of the security incident and to confirm the security of its servers and the integrity of its patient information. We are taking additional steps to ensure the privacy and security of its patients’ information including contacting the Federal Bureau of Investigation.

Information which may have been accessed includes: patient’s name, address, telephone number, email address, home and work telephone numbers, cell phone number, Social Security number, medical record number, patient ID, physician name, health plan/insurance number, and charges and payments from services performed. No driver’s license, credit card or other financial information was stored in any files on the server.

While there is no current evidence of any actual or attempted misuse of the information as a result of this incident, we are providing notice of the incident in light of the sensitivity of the information. Individuals whose information may have been affected will receive a letter informing them of this incident, with instructions on steps they can take to receive free credit monitoring and identity theft protection services for a year. Individuals may call a toll-free help line for additional information: 1-888-451-6562. Any updates will be posted here.

Surgical Dermatology Group takes very seriously its responsibility to protect your information and deeply regrets this unfortunate incident. We express our sincerest apologies for any inconvenience this has caused our patients.

A public notice appeared on al.com on August 6.

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