UK: Babylon Health data breach: GP app users able to see other people’s consultations

The Guardian reports:

Babylon Health has suffered a data breach involving confidential patient information, with users of its GP video consultation app allowed to see other patients’ appointments.

The breach emerged when one of its users discovered they had access to video recordings of other patients’ consultations.

Read more on The Guardian, although some of their reporting has been disputed. Marie Davies reports:

A spokesperson for the company said: ‘On the afternoon of Tuesday 9th June we identified and resolved an issue within two hours whereby one patient accessed the introduction of another patient’s consultation recording. Our investigation showed that two other patients, who had booked and had appointments today, were incorrectly presented with, but did not view, recordings of other patients’ consultations through a subsection of the user’s profile within the Babylon App.’

However, the company dismissed reports that it had been alerted to the issue by a patient, saying it had been identified by one of its clinicians shortly before the patient raised the alarm.