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“They tore the heart out of my business”: How a hacker nearly cost Gillian Franklin her $130 million business

Posted on August 31, 2020 by Dissent

Matthew Elmas reports:

Heat Group managing director Gillian Franklin was in London last year when a text message from a staffer sent her world into a tail-spin.

The $130 million wholesaling business had come to a screeching halt, placed behind lock and key after a hacker infiltrated its systems in a ransomware attack.

Almost everything was captured, including 20 years of sales history, payroll and employment details, customer trading terms and archived creative work.

Read more on SmartCompany. Painful lessons learned.

Category: Business SectorMalwareNon-U.S.

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