Katie Ellington reports:
No “personal information” was accessed during a recent cyber attack on Mansfield City Schools, according to superintendent Stan Jefferson.
Jefferson sent a letter to staff and district families Tuesday morning addressing the incident.
“We want to assure you that we successfully contained the threat and at no time was any of the personal information of our students, families or staff compromised,” Jefferson wrote.
Read more on Richland Source.
And this incident is a good reminder that you can have a good incident response plan as far as backups and other components go, but if you don’t handle disclosure and media requests for information properly, you can wind up worrying the public and/or infuriating them instead of reassuring them.