DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

20/20 Eye Care Network and Hearing Care Network notify 3,253,822 health plan members of breach that deleted contents of AWS buckets

Posted on June 1, 2021 by Dissent

20/20 Eye Care Network, Inc. is a managed vision care company in Florida that offers administrative services to health plans. 20/20 Hearing Care Network expands those services into hearing care.

On May 28, 20/20’s Chief Compliance Officer notified the Maine Attorney General’s Office of an incident in which their Amazon AWS S3 buckets were accessed and data deleted. As they describe it in their notification to those affected:

On January 11, 2021, 20/20 was alerted to suspicious activity in its Amazon Web Services (“AWS”) environment. In response, access credentials to the AWS environment were reviewed and deactivated/reset, and other responsive security measures were immediately put into place. In response to the deletion event, 20/20 promptly notified the FBI. After reviewing available evidence, the investigation determined that on January 11, 2021, data was potentially removed from the S3 buckets hosted in AWS and all the data in the S3 buckets was then deleted. The forensic investigation continued, and in late February, 20/20 determined the data could have potentially included information about some or all health plan members for whom it had records.

At this time, 20/20 has notified the relevant health plans believed to have been impacted as a result of this event. Subsequently, an exhaustive review to determine what specific data may be at risk and to whom that information relates was conducted. Upon completion of the review and verification of the data, 20/20 notified individuals and relevant regulators as soon as possible.

The information that could have been subject to unauthorized access includes name, address, Social Security number, member identification number, date of birth, and health insurance information.

It appears that they could not conclusively determine what/which data had been accessed and possibly exfiltrated and what data had been deleted, but it sounds like all the data in the buckets was deleted.

The total number of persons affected nationwide was reported as 3,253,822. Those being offered free credit monitoring services are being offered 12 months of credit monitoring, identity restoration services, and fraud consultation through TransUnion.

The incident is somewhat shrouded in confusion. What actually happened, and what was the motivation of the threat actor?  Their report to the state coded the incident as “insider wrongdoing,” but there is nothing in the notification to affected members to indicate that the entities suspected a rogue employee was responsible. So was this a threat actor like “Meow” just maliciously deleting the contents of misconfigured s3 buckets, or were data stolen for future misuse? We do not seem to have clear answers.

DataBreaches.net has emailed their compliance officer to seek clarification on why they reported this as “insider wrongdoing” and will update this post when a reply is received.


Related:

  • PowerSchool commits to strengthened breach measures following engagement with the Privacy Commissioner of Canada
  • Two more entities have folded after ransomware attacks
  • Data breach feared after cyberattack on AMEOS hospitals in Germany
  • Global hack on Microsoft product hits U.S., state agencies, researchers say
  • Michigan ‘ATM jackpotting’: Florida men allegedly forced machines to dispense $107K
  • Premier Health Partners issues a press release about a breach two years ago. Why was this needed now?
Category: HackHealth DataOtherU.S.

Post navigation

← Russian hacker Pavel Sitnikov arrested for sharing malware source code
Justice Department Announces Court-Authorized Seizure of Domain Names Used in Furtherance of Spear-Phishing Campaign Posing as U.S. Agency for International Development →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Au: Qantas hackers gave airline 72-hour deadline
  • Honeywell vulnerability exposes building systems to cyber attacks
  • Recent public service announcements of note — parents should take special note of these
  • Au: Junior doctor faces fresh toilet spying charges as probe widens to other major hospitals
  • Average Brit hit by five data breaches since 2004
  • BlackSuit ransomware site seized as part of Operation Checkmate
  • The day after XSS.is forum was seized, it struggles to come back online — but is it really them?
  • U.S. nuclear and health agencies hit in Microsoft SharePoint breach
  • Russia suspected of hacking Dutch prosecution service systems
  • Korea imposes 343 million won penalty on HAESUNG DS for data breach of 70,000 shareholders

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Indonesia asked to reassess data privacy terms in new U.S. trade deal
  • Meta Denies Tracking Menstrual Data in Flo Health Privacy Trial
  • Wikipedia seeks to shield contributors from UK law targeting online anonymity
  • British government reportedlu set to back down on secret iCloud backdoor after US pressure
  • Idaho agrees not to prosecute doctors for out-of-state abortion referrals
  • As companies race to add AI, terms of service changes are going to freak a lot of people out. Think twice before granting consent!
  • Uganda orders Google to register as a data-controller within 30 days after landmark privacy ruling

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.
Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report