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“Network outages” experienced on Thanksgiving result in ER diversions in Idaho and Texas

Posted on November 25, 2023 by Dissent

Mary Boyle reports that Portneuf Medical Center in Idaho suffered a network outage on Thanksgiving.

“The hospital’s IT team is working to determine the impact of the outage and restore access to the network. Meanwhile, the healthcare provider is following “established downtime protocols,” Keating said.

This includes diverting patients from the emergency room as a precaution. The hospital remains open.

“Patient care has not been adversely impacted,” Keating stated.

The medical center has not stated that this is any kind of cyberattack but is investigating it as possibly being one.

Read more at East Idaho News.

Portneuf was not the only medical entity experiencing a network outage on Thanksgiving. Local12 in Texas reports:

A network of hospitals in East Texas has not been able to accept ambulances to emergency rooms since Thanksgiving Day because of a “potential [cyber]security incident,” a hospital spokesperson told CNN on Friday.

The hospital network, UT Health East Texas, is operating using “established downtime procedures” as the hospital investigates “a potential security incident” and works to bring computers back online, spokesperson Allison Pollan said in an email.

Read more at Local12.


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