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Lovelace restores patient portal following cyberattack

Posted on December 21, 2023 by Dissent

Megan Gleason reports:

Lovelace patients can once again schedule their appointments and refill their prescriptions online.

The Lovelace Health System restored access to its patient portal, MyChart, on Thursday. The system was down following a cyberattack on Ardent Health Services, Lovelace’s parent company, detected on Thanksgiving.

The inaccessible patient portal caused difficulties for some people in rescheduling appointments, getting necessary prescriptions refilled — which they had to go do in person — and contacting Lovelace staff for help. The attack also led Lovelace to reroute emergency room patients to other hospitals for days.

Read more at Albuquerque Journal.

 

Category: Health DataU.S.

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