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Hacked? Ticketmaster’s terrible, horrible, no good, very bad week just got worse

Posted on May 28, 2024 by Dissent

On May 23, the U.S. Department of Justice, joined by 29 state attorneys general and the District of Columbia, sued Live Nation Entertainment and its wholly-owned subsidiary, Ticketmaster, for violating the Sherman Antitrust Act. In his prepared remarks, Attorney General Garland said

In recent years, Live Nation-Ticketmaster’s exorbitant fees and technological failures have been criticized by fans and artists alike.

But we are not here today because Live Nation-Ticketmaster’s conduct is inconvenient or frustrating. We are here because, as we allege, that conduct is anticompetitive and illegal.

Well, speaking of frustrating, consumers may fume when they read that Live Nation-Ticketmaster has allegedly been hacked and what is claimed to be customer data has been put up for sale.

In a forum listing today by the threat actor and forum owner known as ShinyHunters, the data was described as consisting of 1.3 TB of data including:

560 million customers full details (name, address, email, phone)
Ticket sales, event information, order details.
CC detail – customer, last 4 of card, expiration date.
customer fraud details
much more

The sale price was listed as $500,000.00 for a one-time sale. Information on table sizes and a sample of data were included in the listing.

For sale listing on hacking forum. Image: DataBreaches.net

Did Ticketmaster Know?

DataBreaches contacted ShinyHunters with several questions. He declined to answer questions about when and how Ticketmaster was compromised and whether he still had access, but he did answer this site’s question about attempts to contact Ticketmaster. He claims he did contact them, but they never even opened his message, nor responded to it.

DataBreaches has emailed Ticketmaster to ask whether they knew of any breach and if so, what they have been doing in response to it. No reply was immediately available.

Category: Business SectorHackOf NoteU.S.

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