In March 2023, United Seating and Mobility, LLC, d/b/a Numotion (“Numotion”) paid the government $7 million to resolve allegations that it made false claims in submitting reimbursement requests to Kentucky Medicaid, two of Kentucky Medicaid’s Managed Care Organization contractors (MCOs), MO HealthNet (Missouri Medicaid), and D.C. Medicaid (archived). Numotion is a nationwide provider of durable medical equipment.
One year later, when they detected suspicious activity on their network, they responded quickly to investigate, secure systems, and comply with notification obligations under HIPAA and HITECH.
Although they detected the intrusion fairly quickly, a significant amount of files with protected health information (PHI) was exfiltrated. A forensic investigation determined that access to its systems occurred between February 29, 2024, and March 2, 2024.
Numotion’s letter to those affected states that the PHI may have included names, dates of birth, equipment order details, supporting medical documentation, and medical insurance information. For a smaller subset of individuals, driver’s license numbers or Social Security numbers may also have been involved. A copy of its notification letter to individuals can be found as an attachment to its notification to Maine. A website notice can be found on Numotion’s site at https://www.numotion.com/data-privacy-incident.
On April 15, 2024, external counsel for Numotion notified the Maine Attorney General’s Office that a total of 4,190 people were affected by the incident. Numotion does not appear to have updated its report to Maine, but the incident was subsequently reported to HHS on May 1, 2024 as impacting 602,265 patients.