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Breaking Up With Edtech Is Hard to Do

Posted on November 7, 2025 by Dissent

Ellen Ullman reports:

When Kerri Wall’s school district decided not to renew its five-year contract with an edtech company last spring, she didn’t expect the hardest part to come after the breakup.

As the senior digital innovation administrator for the School District of Indian River County in Florida — and designated student data privacy officer — Wall needed to confirm that the vendor had deleted student and parent information from its systems. Her sales contact promised to connect her with engineering “in two weeks.” That was in July.

The silence isn’t just frustrating. It’s risky. Wall signed a document with the Florida Department of Education making her personally responsible for ensuring that student data remains secure. By October, she still had no confirmation that the company had purged personally identifiable information such as names, cellphone numbers, grades and guardian details.

Read more at EdSurge.

Category: Commentaries and AnalysesEducation SectorU.S.

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