If you fell behind in your student loan repayments to the U.S. Education Department, “Mike Doe” (not his real name) may know about it. He didn’t want to know, but a vendor for NCO Financial Systems, the collection agency contracted by USED, recently sent him other students’ loan repayment collection statements. The statements included the individuals’ names,…
Category: Exposure
Snelling Staffing discloses breach
Okay, here’s a breach report that had me scratching my head. See if this makes sense to you: a former Snelling Staffing employee tried to set up a cloud-based server at home and exposed employee information. But if s/he was a “former employee” at the time, why was s/he in possession of any employee information…
Seattle University notifies students after learning of possible information exposure
Seattle University was contacted by a student who discovered that permissions for some folders in the university’s Microsoft Exchange folder system had been set incorrectly, allowing anyone with a university email address to gain access to the files in those folders. The university reports that 628 current and former students had personal information in those…
How to lose a customer with one email gaffe, Tuesday edition
An Account Executive at Square wanted to introduce herself to clients in her area, so she sent a friendly email to them today: Hi there, I wanted to reach out to let you know my team realigned territories and I will be your new point of contact moving forward. I’d love to set up a call…
UK: Confidential records mistakenly sent to all students at Penryn College
Penryn College has apologised “unreservedly” after accidentally emailing confidential pupil details to all students. A weekly summary of all students’ commendations and behaviour incidents was sent before the start of the Easter holidays. Read more on The Packet. h/t Jon Baines
UK: Holiday Extras investigates security breach
Seen on Travel Mole: Holiday Extras is investigating how the email addresses of nearly 5,000 of its customers were wrongly shared online. It is contacting 4,852 customers to tell them about the security breach, which it blamed on a mistake by one of its marketing partners. In a note to its customers, Holiday Extras assured…