From the if-they-have-a-PR-firm-are-they-even-listening-to-them dept: TalkTalk is becoming the poster child for poor PR and how NOT to respond after a data breach. In today’s installment, the BBC reports that the firm will only waive contract termination fees if the customer has had money stolen from them. “In the unlikely event that money is stolen from…
Category: Business Sector
UK: ICO confirms issue of data breach compensation a matter for consumers to pursue with companies or via the courts
From Out-Law.com: The Information Commissioner’s Office (ICO) in the UK cannot force companies to pay compensation to consumers affected by a data breach, the watchdog has confirmed. On Monday, the UK’s culture minister Ed Vaizey told MPs in the House of Commons that it would be “a matter for the Information Commissioner’s Office and TalkTalk to decide…
OAIC accepts TeleChoice’s response to shipping container data breach
Corinne Reichart reports: TeleChoice has had an enforceable undertaking accepted by the Office of the Australian Information Commissioner (OAIC), promising to review its data security practices after the mobile services reseller’s customer information was found in a shipping container on publicly accessible land. The enforceable undertaking [PDF] will see TeleChoice, which resells Telstra’s 3G network, provide its…
Target Court Upholds Attorney-Client Privilege in Cyber Investigations
Stuart Altman and Michelle Kisloff write: In a decision issued late last Friday, the United States District Court for the District of Minnesota rejected an effort by class action Plaintiffs to access materials created in the course of Target’s investigation of its 2013 payment card breach that Target claimed were protected by the attorney-client privilege and…
UK: Thousands of Morrisons employees to sue bosses over huge data breach
It’s unusual to see a data breach lawsuit in the U.K., so this one will be one to watch. The Yorkshire Evening Post reports that approximately 2,000 employees are suing supermarket chain Morrisons over an insider data breach that involved the theft and posting online of the financial and personal details of 99,998 fellow employees by a…
Teen arrested in TalkTalk hack (UPDATE2)
Ben Quinn and Miles Brignall report: A 15-year-old boy has been arrested in Northern Ireland in connection with the cyber-attack on TalkTalk’s website. The arrest is the first major development since the phone and broadband provider said last week it had been hacked, prompting warnings from the company that the bank details and personal information of its four…