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Category: Business Sector

How to lose a customer with one email gaffe, Tuesday edition

Posted on April 22, 2014 by Dissent

An Account Executive at Square wanted to introduce herself to clients in her area, so she sent a friendly email to them today: Hi there, I wanted to reach out to let you know my team realigned territories and I will be your new point of contact moving forward. I’d love to set up a call…

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Massachusetts AG Coakley Investigates Potential Data Breach Involving Major Credit Reporting Company; Issues Consumer Advisory

Posted on April 22, 2014 by Dissent

Press release from Massachusetts Attorney General Coakley: Following reports that criminals were able to gain access to a commercial database that contained the personal information, including social security numbers, of more than 200 million U.S. citizens, Attorney General Martha Coakley, along with attorneys general across the country, have opened an investigation into the data broker…

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Court Ventures/U.S. InfoSearch/Experian breach resulted in ID theft – Krebs

Posted on April 21, 2014 by Dissent

Brian Kreb presents some evidence  that the breach involving Court Ventures/U.S. InfoSearch/Experian*  (discussed elsewhere on this blog) did result in harm to individuals, depite an Experian executive telling Congress  in December 2013 that there had been no reports of harm from the breach. Of course, it never made any sense to any of us that…

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University of Virginia, Spokeo, Indiana among eight more sites hacked by NullCrew (update1)

Posted on April 20, 2014 by Dissent

Students and employees of the University of Virginia (UVa) may be scratching their heads today and wondering what UVa can or will do to secure its servers better. The university, which was hacked in 2012 by @AnonAntidote and again in 2013 by a former UVa student known as @R00tTh3B0x, has reportedly been hacked yet again –…

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IN: Employee defection sparks battle between brokerages

Posted on April 17, 2014 by Dissent

Chris O’Malley reports: A legal battle has broken out between two insurance brokerages, with Hylant Group alleging Huntington Insurance hired one its former employees who then lured away two of its clients. Toledo,Ohio-based Hylant, which has offices in Carmel, alleges former employee Nicholas Iaonnacci, of Indianapolis, violated a two-year non-compete clause of his employment agreement…

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Moscow Hacker Faces Extradition Requests by U.S., Russia

Posted on April 17, 2014 by Dissent

David Voreacos and Maud van Gaal: A Muscovite accused of helping to lead the most prolific computer hacking ring to hit corporate America faces competing extradition requests by the U.S. and Russia. Vladimir Drinkman, who has been in custody in the Netherlands since his arrest on June 28, 2012, was the subject of an extradition…

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