Peter Zimonjic sheds more light on the costs of a breach: The federal government paid out $751,750 to avoid a class action lawsuit after personal information was stolen from a Canada Revenue Agency office. The theft of six computers from the Tax Services Office in Laval, Que., on Sept. 4, 2003, jeopardized the personal information…
Category: Non-U.S.
Play.com hit by ordering glitch
Customers of Play.com have contacted the BBC to report problems with the online retailer’s ordering system. Many customers have received e-mails from Play.com reporting the despatch of an order they did not place. Those opening the orders found contact details, including names and addresses, for other Play.com customers. […] On some forums customers said they…
Too diligent? Royal Mail worker ‘demands baby’s signature’
Richard Savill reports: John Berry, 70, said he was startled when he was told by the worker at a sorting office that he could not pick up the package on behalf of his new-born granddaughter, Amber. The retired aerospace engineer cycled to the depot in Cheltenham, Glos, after a postman dropped a card through his…
Government accused of ‘cover up’ over lost farmer tapes
The Department of Environment Food and Rural Affairs (Defra) has been accused of a “cover up” after two back-up tapes went missing containing the banking details of around 100,000 farmers. The tapes are said to have gone missing this spring, with Defra officials having been informed in July. The tapes were lost by contractor IBM,…
UK: Home Office – sensitive document blunders
5.4m of us apply for a passport every year and we relay on the Passport Office Service, a part of the Home Office to issue them. They say their mission is safeguarding your identity but Watchdog has received complaints from viewers who say that the Passport Office Service have made basic errors meaning that their…
Bord Gáis data security expert had laptop stolen – report
Elaine Edwards provides an update on a breach previously covered here and here: A staff member at Bord Gáis who downloaded personal data on more than 93,000 customers to a laptop that was subsequently stolen had specific responsibility for ensuring the protection of data, a report has found. A report on the investigation by the…