From Out-Law.com: More than 95% of call centres were found to store customers’ credit card details in recordings of phone conversations in breach of industry rules, according to a survey conducted by a call recording technology company. Veritape said that when it talked to 133 call centre managers only 39% of them knew about industry…
Category: Non-U.S.
Card firm hacking hits thousands of Swedes
David Landes reports: Debit card information for tens of thousands of Swedish banking customers may have fallen into the wrong hands following a security breach at card manufacturers MasterCard and Visa. Computer systems at both card makers were breached recently, allowing hackers to get away with data on thousands of banking cards, the Aftonbladet newspaper…
Lags find guards’ files in waste bag
Justin Penrose reports: A convict phoned a prison officer at his home and threatened to kill him after confidential details of hundreds of warders fell into the hands of lags. Inmates got the names, addresses and National Insurance numbers of the officers when they were given the job of moving rubbish sacks. The threatened warder…
Former Lambeth police officer accused of tipping off criminals is given caution
Guardian reports: A former Lambeth cop accused of leaking information to criminals has been given a police caution. The officer, who was suspected of tipping off criminal suspects about incriminating evidence against them, was cautioned on Tuesday for offences under the Data Protection Act. The then detective constable, who police will not name or reveal…
Bank of Bermuda moves to protect customers after security breach
From the your-guess-is-as-good-as-mine dept, Amanda Dale reports: Several hundred Bank of Bermuda accounts were closed yesterday and cards cancelled as an overseas retailer reported a breach in customer security. Bank spokeswoman Susan Jackson said: “Bank of Bermuda received notification from Visa and MasterCard that an overseas vendor has been compromised and that a number of…
UK: Firms ‘mishandle sensitive data’
About a third of UK employees throw sensitive documents in the bin instead of shredding them, research suggests. The study also found almost three-quarters of workers felt their organisations could do more to protect their customers’ sensitive information. The data was compiled for National Identity Fraud Prevention Week. Identity fraud costs the UK more than…