Chandra R Srikanth reports: Nasdaq-listed outsourcing firm EXL Services has lost a key client due to breach of confidential client data by a few of its employees, a development that will impact its revenues and raise larger questions on data security. […] EXL further said that Travelers was ending the contract because it failed to comply with…
Category: Subcontractor
Vendor’s printing error exposes TD Bank customers’ account numbers to other customers
TD Bank has notified thousands of customers after a vendor’s printing error exposed their names, addresses, and account numbers to other customers. In a letter dated October 17, TD Bank’s Head of Privacy & Social Media Compliance Albert M. Raymond notified the New Hampshire Attorney General’s Office of the incident involving customers’ September bank account…
Former employee of contractor obtained Baltimore County workers’ personal data
Alison Knezevich reports: Baltimore County authorities say they found Social Security numbers and other personal information from more than 12,000 current and former county workers on the computer of a man who used to work for a county information-technology contractor. The man is in custody in another state and is to be extradited to Maryland to face charges in an unrelated…
Online security breach at SAH disgruntles many job seekers
Darren Taylor reports: A SooToday.com reader has informed us that he has been the target of unsolicited emails, texts and telemarketing calls, and claims this is the result of a mishap involving the Sault Area Hospital (SAH) website’s online job application system. The reader was notified by SAH in a letter dated October 24, 2013…
The Fisherman’s Restaurant notifies employees after contractor error results in their data being transmitted to another restaurant
Back in 2009, I reported on some hacks in the hospitality sector involving Radiant Systems’ point of sale technology and one of their distributors in Louisiana. But it was their back office technology service that was involved in a breach recently disclosed by The Fisherman’s Restaurant to its employees. By letter dated October 8th signed…
Panasonic UK signs undertaking following theft of laptop with unencrypted personal information from third party contractor
Panasonic UK has signed an Undertaking with the Information Commissioner’s Office (ICO) following the theft of an unencrypted laptop containing personal data relating to people who had attended a hospitality event run by a third party company on Panasonic’s behalf. The incident is a good reminder that your contracts with business associates or vendors need…