Mitchell Bingemann reports: TELSTRA has been stung by another embarrassing privacy breach after the email addresses and phone numbers of more than a thousand of its BigPond customers were made accessible online. In what appears to be a repeat of another security compromise for Telstra, an online spreadsheet containing customer names, email addresses and details…
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Australian Telcom Giant, Telstra investigated over data breach
TELSTRA faces the wrath of the Federal Privacy Commissioner after leaving customer details of potentially millions of customers exposed on the web including, reportedly, usernames and passwords. The details were exposed in a search page used by Telstra customer service agents that was left unprotected and openly accessible on the web. The page entitled "Telstra…
Telstra internal website made public, releasing account details of up to one million customers
Michelle Ainsworth reports: Account details of up to one million Telstra customers have possibly been breached after an internal website was made public. The website listed Telstra customers on bundle plans and included their names, plan types, contact they had had with Telstra customer service and in some instances their account passwords, the Herald Sun…
AU: Telstra mail bungle breached Privacy Act
Josh Taylor reports: Telstra breached the Privacy Act by sending out tens of thousands of letters to the wrong addresses, according to the Australian Privacy Commissioner, which led to the personal information of about 60,300 Telstra customers being sent to the wrong people. In October last year, the Australian Communications and Media Authority and the…
AU: Telstra red-faced after email error
Lucy Battersby reports: Telstra has accidentally leaked personal details of 570 customers after an employee sent an email to customers waiting for products rather than the stores delivering the products. An attachment containing customer names, general location and email addresses was sent to store owners asking them to update the order status. However, the Telstra…
(update) Telstra: privacy breach mail-out was our fault, not printer’s
Daniel Fitzgerald reports: Telstra has said an internal error – not the printer, SEMA – was behind the privacy breach bungle that last week saw around 220,000 letters delivered to wrong addresses. It is understood that SEMA, which handled the printing and mailing of the letter discussing upcoming fixed line price changes, was supplied with…