From the if-they-have-a-PR-firm-are-they-even-listening-to-them dept: TalkTalk is becoming the poster child for poor PR and how NOT to respond after a data breach. In today’s installment, the BBC reports that the firm will only waive contract termination fees if the customer has had money stolen from them. “In the unlikely event that money is stolen from…
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Teen arrested in TalkTalk hack (UPDATE2)
Ben Quinn and Miles Brignall report: A 15-year-old boy has been arrested in Northern Ireland in connection with the cyber-attack on TalkTalk’s website. The arrest is the first major development since the phone and broadband provider said last week it had been hacked, prompting warnings from the company that the bank details and personal information of its four…
TalkTalk hacker ‘looking for money;’ ransom demand received
BBC reports: The head of TalkTalk says she has had an email demanding a ransom from a group purporting to be behind the cyber-attack suffered by the company. Chief executive Dido Harding said she did not know whether the ransom email was genuine. The phone and broadband provider said personal and banking details of up…
Update: TalkTalk Hacked: 4M Customer Records Stolen In Attack Linked To Islamic Cyberterrorism
David Gilbert reports: TalkTalk, the U.K.-based telecoms company, has admitted that it has suffered its third major cyberattack in the last 12 months with data from its 4 million customers compromised by hackers in a “significant and sustained attack” on its website. In the wake of the admission by TalkTalk, the company’s shares on the London Stock…
TalkTalk hack attack: customer data stolen
Belfast Telegraph reports: TalkTalk customers are being warned that personal data including details such as names, address, credit card and bank details, may have been stolen by hackers. “We are aware of a small, but nonetheless significant, number of customers who have been directly targeted by these criminals and we have been supporting them directly,”…
Massive TalkTalk data breach STILL causing customer scam tsunami
Kat Hall reports: A fresh wave of scammers appear to be targeting TalkTalk customers, following a massive data theft earlier this year, The Register has learned. In February, TalkTalk admitted to suffering a major breach into its users’ sensitive information, which may have led to some customers handing over bank data to hackers. Read more on The Register.