John Leyden reports:
An Indian call centre manager is under investigation over allegations he used the identities of Brits to run an insurance fraud scam.
Edward Burn, 30, has reportedly confessed to using the details of 12 people to make fictitious insurance claims valued at £56,900 through insurance firm Aviva, whose brands include Norwich Union.
Burn, who’s worked for EXL Service in Delhi since March 2004, is reckoned to have run the scam for at least the last two years. He allegedly used accomplices based in the UK to cash-out bogus claims. EXL Service clients include Aviva.
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