For Heartland Payment Systems Inc. CEO Robert Carr, the year did not start off well, to say the least.
In January, the Princeton, N.J.-based provider of credit and debit processing, payment and check management services was forced to acknowledge it had been the target of a data breach — in hindsight, possibly the largest to date with 100 million credit and debit cards exposed to fraud.
In the following Q&A, Carr opens up about his company’s data security breach. He explains how, in his opinion, PCI compliance auditors failed the company, how informing customers of the breach before the media had a chance to was the best response, and how other companies can avoid the pain Heartland has experienced.
Read more on Computerworld.