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Express Scripts updates their breach report

Posted on September 16, 2009 by Dissent

When Express Scripts reported receiving an extortion attempt late last year, its potential impact was immediately evident as the company handles prescription benefits for tens of millions of people.

Express scripts has now updated its breach report. In a letter to the New Hampshire Attorney General dated September 14, their Vice-President and Deputy General Counsel, Janice Forsyth, writes:

[…]

The FBI recently received additional information and as a result, we learned of additional personal information which was accessed without authorization, including names, social security numbers, and dates of birth. Although details regarding the situation are limited and we remain unaware of any actual misuse of the information, we are sending all affected members approximately 1771 individuals located in New Hampshire, notification letters and are complying with any relevant state breach notification laws.

We are fully cooperating with law enforcement authorities and their ongoing criminal investigation. We also are continuing to conduct an investigation with the help of outside experts in data security and computer forensics.

The letter to affected individuals, attached to the report, indicates that prescription information may also have been accessed.

This report was crossposted from PHIprivacy.net

Update: Express Scripts also updated their support web site and added this:

In late August 2009, Express Scripts was informed by the FBI that the perpetrator of the crime had recently taken action to prove that he possesses more member records from the same period as those identified in the 2008 extortion attempt. This is not a new data incident. Express Scripts is in the process of notifying these members.

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