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Orange overshares in bcc blunder

Posted on February 10, 2010 by Dissent

Bill Ray reports:

Orange accidentally shared the email addresses of more than 300 customers yesterday during a bid to find out what they think of the company.

The email, passed on to us by several readers, suggests the recipient might like to reply with their thoughts about how customers keep in touch with the operator, along with any suggestions about how the service could be improved.

Teaching staff the value of the BCC field might be a good start.

Read more on The Register.

Update: Paul Smith writes that there were over 1,000 email addresses in the cc: list.

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Category: Business SectorExposureNon-U.S.

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