Renai LeMay reports:
Business process outsourcing firm Salmat has acknowledged responsibility for a data breach at St George that saw some customers of the Westpac subsidiary receive account details that belonged to other customers.
“Our statement production company Salmat has acknowledged responsibility for the error which occured and is currently completing a full investigation,” said St George chief executive Greg Bartlett in a statement. “We sincerely apologise to our customers for this error. This incident is totally unacceptable and we are treating it very seriously.”
[…]
Salmat advised that “human error” occurred when manually re-starting an automated production process. The error was limited to that production run. The company has apologised to St George for the problem.
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