Bill Cotterell reports from Florida:
A lawmaker Thursday demanded to know how a $248-million personnel contract got renewed with a Convergys operation recently sold to a British firm.
The Department of Management Services assured Sen. David Aronberg that security of state employee data, and operation of Tallahassee and Jacksonville service centers, will continue unchanged.
Aronberg, D-Greenacres, said he worries about sensitive data on state employees — including Social Security numbers and home addresses of law-enforcement officers — being handled by an overseas firm. He also said the Department of Management Services moved too quickly in renewing its “People First” deal with Convergys, rather than putting the long-troubled program to competitive bids.
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