Robert McMillan reports:
A Bank of America call center employee has pleaded guilty to charges that he stole sensitive client information and then tried to sell it for cash.
Brian Matty Hagen pleaded guilty last week to one count of bank fraud. According to court filings he allegedly recorded customer account information when BofA customers called him for technical support at the Florida call center where he worked
Read more on PC World.
According to earlier coverage by Tom Brennan in the Tampa Tribune, the information obtained included name, birthday, address, tax identification number and telephonic password.
Note: earlier reports have the last name as “Hagan,” while IDG reports the last name as “Hagen.” I’m not sure which is correct.