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NZ: Telecom’s customer data open to ex staff

Posted on January 24, 2011 by Dissent

Susie Nordqvist and Hamish Fletcher report:

Former employees have questioned Telecom’s security policies and one can still look up customer details despite having left his job two months ago.

Andrew Rozen, who worked in a customer service role from March to November last year, checked if he could access Telecom’s Wireline database after accusations of a security breach this month.

The breach allegedly allowed Power Marketing, a company working for Slingshot, access to Telecom’s Wireline database, which contains customers’ personal information.

“After reading a few articles on Wireline, I wondered if I could still access the site. After three or four attempts at [remembering] what my password was I got in, and had free rein,” Mr Rozen said.

Read more in the New Zealand Herald.

Category: Commentaries and AnalysesNon-U.S.

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