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Citibank alerts clients of credit card misuse

Posted on April 23, 2011 by Dissent

Citibank has been warning its customers about possible misuse of credit cards owned by some of its customers.

The bank said it has been alerting some of its customers following information from credit card companies about fraudulent access.

V Arya one of the cardholders told  Emirates24|7  that his card had been deactivated by the bank following a similar incident.

“I received a message yesterday from the bank stating that my card has been deactivated. Since I did not have the original phone banking PIN, I will now have to go to the branch to get a replacement card,” said Arya.

A bank executive said that it was not an uncommon incident. “Such incidents do happen. We receive information from Mastercard and Visa about suspicious access of the cards. It could either be online or could be possible access to information after it is swiped at a particular location. We immediately take action in such cases,” he said.

Read more on Emirates 24/7

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