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Tennessee mailing error results in employees canceling insurance and scrambling to monitor their credit

Posted on December 3, 2011 by Dissent

AP reports:

The state of Tennessee is offering credit protection to nearly 2,000 employees who canceled their health or dental insurance after officials mailed out their personal information in October.

Each mailing included a certificate containing the information of the recipient and three other letters aimed at other members of the plan. State officials say 1,770 certificates were mailed to the wrong address.

Each included name, address, employee ID number, healthcare insurance coverage dates and Social Security number, which was not identified as such but appeared at the bottom of each certificate.

Read more from: Associated Press.

Last year, Tennessee disclosed that a mailing error had exposed 3,900 people’s information.

There doesn’t seem to be any other coverage online of this newer incident as of the time of this posting, so it’s not clear if this was a subcontractor’s breach or the state’s.

No related posts.

Category: Breach IncidentsExposureGovernment SectorPaperU.S.

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1 thought on “Tennessee mailing error results in employees canceling insurance and scrambling to monitor their credit”

  1. Mary Jo Hill says:
    December 6, 2011 at 6:57 pm

    Too bad the state called on Lifelock, who has been fined $12,000,000 by the FTC for deceptive advertising. Lifelock is having to pay back lots of money to its customers because of their antics. google Lifelock & FTC and see what you find.
    Kroll Fraud Solutions is the way to go if you really want to help someone. One of their offices is in Nashville, and the state of TN as well as BC/BS of TN have used them before. Why waste this money on Lifelock “protection”?

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