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Transcription service accidentally uploads dictated letters to nonsecure server

Posted on January 11, 2012 by Dissent

Advanced Occupation Medicine Specialists of Illinois reported a breach to HHS recently. They also created a web site about the incident on October 12. From the FAQ on the incident:

On October 12, 2011, Advanced Occupational Medicine Specialists (AOMS) was notified that some of the letters dictated by its providers had been made publically searchable on the internet via a remote server. By retaining a forsensic-IT specialist, AOMS was able to determine that the company entrusted with dictating letters–Blue Vantage Group (BVG)–had accidentally uploaded those letters to a non-secure server in Europe.

Were my records on-line?

Only individuals who were seen at AOMS for injuries and/or work-related examinations from July, 2009 through October 12, 2011 may have been subject to the breach.

Additionally, any individual who may have been subject to the breach received a letter directly from AOMS advising them that they were affected. Given the number of patients affected, it is possible that AOMS may not have current contact information for you. If you believe your record(s) were inadvertently disclosed and you did not receive a letter from AOMS, please call the toll-free AOMS security-breach hotline at 855-684-6179 to receive additional instructions and information.

What type of information was exposed?

Because the records that were subject to the breach were limited to injuries and work-related exams, the disclosed information was very limited. Your name, place of employment (if related to either a work-related injury or work-related exam), diagnoses, recommended treatment plan, and a very brief medically-relevant history may have been disclosed. Your social-security number, date of birth, home address, and personal financial information were not disclosed. Furthermore, patient test results were not disclosed as part of this breach.

Are my records still on-line?

No. Within five days of learning of the breach, AOMS had coordinated the removal of every single medical record from the internet and received confirmation from the IT-forensic team that these records were no longer online and also received assurance that the records were no longer “searchable” on the web. Additionally, AOMS has discontinued its relationship with BVG, so this company no longer has access to any AOMS patient information.

[…]

According to their notification to HHS, 7,226 patients were affected by the breach.

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