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Clients discover security breach on insurance carrier’s patient portal

Posted on July 2, 2013 by Dissent

Jenny Anchondo reports from Indianapolis:

A security breach with a local health insurance company has been exposing members’ home addresses, cell phone numbers, prescriptions and extensive medical information in an online portal.

The company had no clue about the issue, until Fox 59 notified them. So how many people might have been impacted?

Fox 59 is taking action, to find out and make sure it never happens again.

“I was just in shock when I saw it for the first time,” said a man who we’ll refer to as “Steve”.

We agreed to keep the identities of the customers who we interviewed private.

He said he couldn’t believe how easy it was to log onto his Advantage Health Solutions account and see other users’ private information.

Steve showed us how it works.

“I clicked on the little people icon and got a screen that allowed me to put in a name or a date of birth and it brought up anyone with that name or date of birth and I could click on it and look at their records. I was astounded,” Steve said.

Read more on Fox59.

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