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Jonathan M. Wainwright Memorial VA Medical Center in Walla Walla, WA notifies patients after e-mail gaffe

Posted on December 24, 2013 by Dissent

The Jonathan M. Wainwright Memorial VA Medical Center in Walla Walla, Washington posted a breach alert on their web site dated December 16. It was not linked from their home page, but located under Press Releases:

Privacy Breach Notification

December 16, 2013

The Jonathan M. Wainwright Memorial VA Medical Center (VAWW) in Walla Walla is offering free credit monitoring for up to 1,519 Veterans whose personal information, including social security numbers, was inadvertently emailed to an external education partner on November 1st.

“VA places the highest priority on safeguarding the personal information of our Veterans,” said Medical Center Director, Brian Westfield. “When an incident such as this is discovered, we will immediately take prompt remedial action such as notification to the Veteran – even if the risk to Veterans is very slight.”

The email and its attachment were recovered within ten minutes of being sent. VAWW’s Privacy Officer, Laurie Beauchamp investigated the incident, and reported the external education partner is held in high regard.  “I am confident appropriate steps have been taken to mitigate any harm to our Veterans.” stated Ms. Beauchamp. The employee involved received additional training on keeping electronic files protected to eliminate this type of situation from occurring in the future.

Every Veteran whose name was in the email attachment will receive a letter of notification and, where appropriate, an offer of credit monitoring for one year at no charge.  Veterans, who believe they may have been affected by this incident, but have not been notified by VA, may verify whether their information was involved by writing to:   Jonathan M. Wainwright Memorial VA Medical Center, ATTN:  Privacy Officer, 77 Wainwright Drive, Walla Walla, WA, 99362.

Affected Veterans can request a free credit report for one year from one or more of the three national credit bureaus by calling 1-877-322-8228 or by visiting http://www.annualcreditreport.com.  Information about this and other protections, including placing a “fraud alert” on credit accounts, is available by calling the Federal Trade Commission at its toll free number, 1-877-438-4338, or by visiting its website, http://www.consumer.ftc.gov/features/feature-0014-identity-theft.

If Veterans have questions about identity theft, they can contact VA’s Office of Identity Safety at [email protected] or call VA’s toll-free identity safety number at 1-855-578-5492.

h/t, Daily Sun News

Category: Uncategorized

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