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OCR dismisses Walgreens ‘Well Experience’ HIPAA complaint

Posted on May 7, 2014 by Dissent

Patrick Ouellette reports that OCR has dismissed a complaint filed about Walgreens “Well Experience” program. The complaint was mentioned previously on this blog:

The Office for Civil Rights (OCR) has officially completed its investigation into the Walgreens “Well Experience” program and dismissed the complaint filed by the activist group, Change to Win (CtW), after finding CtW’s patient privacy violation allegations to be unsubstantiated.

Read more on HealthITSecurity.

Update: Do read OCR’s letter to ChangeToWin and Walgreens, as it provides a useful illustration of how OCR investigates a complaint – including on-site visits – and how they offer technical assistance.


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