DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

Moonpig message to customers about breach

Posted on July 28, 2015 by Dissent

And this, kids, is what happens when you re-use login credentials across sites.  Posted on Moonpig’s site on July 26th:

Late on Friday, 24 July, we became aware of a security issue whereby a number of Moonpig customer email addresses, account balance and passwords had been illegally published. As a precautionary measure, we promptly closed our Moonpig site and apps to help us investigate and contain this issue.

Following these investigations, we now have strong evidence that the customer email addresses and passwords we identified were taken previously from other third party websites, and not directly from Moonpig.com. This data was then used to access the account balances of some of our Moonpig.com customers. As a reminder, we do not store full credit card information ourselves so this data was not accessible in any event.

We promptly contacted all our impacted customers advising them we had disabled their passwords to prevent any further access from the third party. Affected customers will now need to reset their passwords the next time they log in to the Moonpig.com site. We have also encouraged them to reset their passwords for other sites and services, particularly if they use the same combination. If you haven’t heard from us, but you are still concerned, then we recommend you reset the passwords you use for Moonpig and for other sites. Please note, that our Customer Service team cannot access your password – it is personal to you.

We have now completed our final security checks and investigations and have taken the decision to reopen our website and apps. We take our customer security very seriously and are very sorry for the concern or inconvenience this may have caused. Our team continues to work hard to put further processes in place to prevent any similar events from occurring in the future.

As Barclay Ballard notes, however, even if this wasn’t Moonpig’s fault (i.e., the logins were acquired elsewhere), they will likely take the reputation hit, especially since this wasn’t their first breach this year:

That being said, this is not the first time that Moonpig customers have had to deal with a high-profile security breach. Back in January, it was reported that a flaw in the service’s mobile app enabled anyone to access a user’s account without a password or username, so long as they entered a valid customer ID.

No related posts.

Category: Business SectorExposureHack

Post navigation

← Medical Informatics Engineering Breach Highlights Breach Notice, Privacy, And Cloud-Storage Issues
Federal Court certifies privacy class action by Medical Marijuana patients against Health Canada →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Mississippi Law Firm Sues Cyber Insurer Over Coverage for Scam
  • Ukrainian Hackers Wipe 47TB of Data from Top Russian Military Drone Supplier
  • Computer Whiz Gets Suspended Sentence over 2019 Revenue Agency Data Breach
  • Ministry of Defence data breach timeline
  • Hackers Can Remotely Trigger the Brakes on American Trains and the Problem Has Been Ignored for Years
  • Ransomware in Italy, strike at the Diskstation gang: hacker group leader arrested in Milan
  • A year after cyber attack, Columbus could invest $23M in cybersecurity upgrades
  • Gravity Forms Breach Hits 1M WordPress Sites
  • Stormous claims to have protected health info on 600,000 patients of North Country Healthcare. The patient data appears fake. (2)
  • Back from the Brink: District Court Clears Air Regarding Individualized Damages Assessment in Data Breach Cases

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • The EU’s Plan To Ban Private Messaging Could Have a Global Impact (Plus: What To Do About It)
  • A Balancing Act: Privacy Issues And Responding to A Federal Subpoena Investigating Transgender Care
  • Here’s What a Reproductive Police State Looks Like
  • Meta investors, Zuckerberg to square off at $8 billion trial over alleged privacy violations
  • Australian law is now clearer about clinicians’ discretion to tell our patients’ relatives about their genetic risk
  • The ICO’s AI and biometrics strategy
  • Trump Border Czar Boasts ICE Can ‘Briefly Detain’ People Based On ‘Physical Appearance’

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.